Dr. Raveesh Sunkara
LEGAL

Terms of Use

Last updated: November 2026

These terms apply when you use drraveesh.com or send us a request through it. Please read them along with our Privacy Policy. If you do not agree with them, please do not use this website.

1. About This Website

This website is run by the practice of Dr. Raveesh Sunkara, Senior Consultant Neurosurgeon and Spine Surgeon, based at KIMS Arete Hospital, Gachibowli, Hyderabad. In these terms, "we" and "us" mean Dr. Sunkara and his team, and "you" means anyone using the website.

2. Medical Emergencies

This website and its forms are not for emergencies, and your message may not be read right away. If you or someone with you may be having a medical emergency, call 108 or 112, or go to the nearest emergency department straight away.

3. Medical Information on This Website

Our articles, symptom guides and treatment pages are general information. They do not diagnose you or replace an examination by a qualified doctor, and reading them or sending us a message does not by itself make you our patient. Please do not start, stop or change any treatment based only on what you read here.

4. Appointments and Online Consultations

Sending a form is a request, not a confirmed appointment. Your appointment is confirmed only when our team confirms it with you.

Online video consults depend on your condition and on the information available. Dr. Sunkara may decide that you need an in-person examination instead. Please give us accurate details, and tell us as early as you can if you need to change or cancel an appointment.

5. Second Opinions and Case Reviews

A second opinion or international case review is based only on the reports, scans and details you send. Missing or unclear information can limit it, and we may ask for more or recommend an examination. Any time frames we mention are our aim, not a guarantee. The final decision about your care remains yours, and you have no obligation to change doctors or treatment plans.

6. Treatment and Results

Whether a treatment is right for you can be decided only after a proper assessment, and all treatment carries risks that will be explained to you. Results differ from person to person. Patient stories and testimonials on this website describe individual experiences and do not promise the same result for you.

7. Fees, Payments and Refunds

Consultation costs, along with any cancellation or refund terms that apply, are shared with you before you confirm your slot. International patients receive a written estimate after their case review, payable by card or international wire transfer. Estimates are based on what is known at the time and may change if your medical needs change, in which case we will tell you. Treatment at a hospital may also be subject to that hospital's billing terms.

8. Calls and Messages

By giving us your contact details, you agree that we may reply and follow up on your request by phone, email or WhatsApp. You can ask us to stop at any time. Email and WhatsApp are not suitable for urgent medical matters.

9. Using This Website Properly

When you use this website, please do not:

  • Give false information, or pretend to be someone else
  • Upload files you have no right to share, or files containing viruses or harmful code
  • Try to disrupt the website, get around its security, or access parts that are not meant to be public
  • Send spam, or collect content or data from the website by automated means for commercial use
  • Use the website for anything unlawful

We may block access or ignore submissions that break these terms.

10. Our Content

The text, images, videos, graphics and design on this website belong to us or are used with permission. You may read and share them for personal, non-commercial use, with credit to this website. Please ask us before copying or using them for anything else.

11. Links to Other Websites

We link to other websites and services for your convenience, including YouTube, Google Maps and social media. We do not control them and are not responsible for their content or how they work.

12. Accuracy and Liability

We work to keep this website accurate and available, but medical knowledge changes and errors can happen. The website is provided as it is, without any promise that it will always be complete, current or uninterrupted.

As far as the law allows, we are not liable for loss or harm that results from relying on this website's content, from being unable to use it, or from technical failures, including a form or email that does not reach us. If you have not heard from us, please call us. These terms do not limit any rights you have by law, and they do not change the duty of care owed to you as a patient.

You agree to be responsible for losses we suffer because you misused this website or broke these terms.

13. Changes to These Terms

We may update these terms from time to time. The date at the top of this page shows the latest version, and continuing to use the website means you accept the updated terms.

14. Governing Law

These terms are governed by the laws of India. Any dispute about them or this website is subject to the jurisdiction of the courts in Hyderabad, Telangana.

15. Contact Us

For questions or complaints about these terms or this website, please contact us:

  • Office of Dr. Raveesh Sunkara, KIMS Arete Hospital, Opposite Biodiversity Park, Madhura Nagar Colony, Gachibowli, Hyderabad, Telangana 500104
  • Email: mail@drraveesh.com
  • Phone: +91 99977 75580